Question 1

How long does it take to launch a website?

Accepted Answer

Most Starter sites launch in 7 days. Professional sites take 10–14 days. Growth projects are scoped individually — usually 3–6 weeks.

Question 2

What do you need from me to get started?

Accepted Answer

A short intake call, your logo (if you have one), and any photos or content you'd like to feature. If you don't have brand assets, we can help create them.

Question 3

Do I own my website?

Accepted Answer

Yes — 100%. When we launch, the code, content, and domain are yours. There's no lock-in.

Question 4

What's included in hosting & care?

Accepted Answer

Fast, secure hosting, SSL certificate, weekly backups, software updates, small monthly edits, and a monthly performance report — all for $79/month.

Question 5

Can you help with copywriting?

Accepted Answer

Absolutely. Copywriting is included in Professional and Growth packages. We write specifically for local service businesses that want to convert.

Question 6

Do you work with businesses outside your city?

Accepted Answer

Yes. We serve small businesses across all 50 U.S. states. Everything is handled remotely via video calls and email.

Question 7

What happens if I need changes after launch?

Accepted Answer

Professional includes 1 month of free edits post-launch. After that, care plan clients get monthly edits included, or we bill hourly at a flat rate.

Question 8

Do you offer refunds?

Accepted Answer

We work in milestones — you approve each stage before we move forward. If you're not happy after the design phase, we refund what remains, no questions asked.

Answers before you even ask.

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